At Ryz Labs, we are looking for a Product Manager to join one of our clients, with a passion for transforming healthcare through innovative technology to integrate systems and drive the development of their internal tools that facilitate the administration and use of our medical device. This is a high-impact role that has the potential to support operational excellence throughout the organization.
Qualifications:
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4+ years of experience in a Product Management role
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Strong technical skills and hands-on experience using Jira for task management
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Experience working with consumer-facing products, preferably within the healthcare or medical device space
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Previous experience with CRM, Communications platforms, or customer support programs is highly preferred
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Proven ability to meet deadlines and drive results while juggling multiple priorities under tight timeframes
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Exceptional interpersonal and communication skills and the ability to communicate with multiple cross-functional teams
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Independent, entrepreneurial mindset that thrives in a startup environment and can self-prioritize and thrive with minimal supervision
Key Responsibilities:
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Support the definition, documentation, and improvement of internal processes and systems to improve task management and patient communications
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Partner with internal stakeholders (e.g., patient support, operations, clinical teams) to identify needs and translate them into clear, actionable product requirements
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Help drive execution of product and operational initiatives from concept through delivery, ensuring alignment with patient experience goals
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Provide general assistance and project-based support for the development and maintenance of mental health product offerings
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Analyze how back-end workflows and process changes directly impact and improve the end-to-end patient journey
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Build both high-level roadmaps and detailed delivery plans that keep stakeholders informed of project progress
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Partner with cross functional teams to develop, test, and deliver high quality products and features that meet the needs of both internal users and our end users